To provide basic and advanced life support providers able to respond quickly, minimizing pain, suffering and loss when emergencies occur, by delivering the highest quality emergency care to citizens and visitors of Northampton County.
First, build a combination career and volunteer program offering a positive work environment which includes team building, mentoring, education and opportunity. Second, provide all the components needed to maintain a viable, working volunteer EMS program in Northampton County.
NCEMS CORE VALUES A.I.R.-P.S.I.
Taking ownership and responsibility for individual and team actions. Each provider, supervisor and administrator are accountable to themselves and to their immediate supervisor, but we are all accountable to the citizens we serve.
Always display honest and trustworthy behaviors with an inclusive and customer-oriented focus. Ensure that actions are based on an ethical character and a positive reputation. Do the right thing, the right way, even when nobody is looking. Your actions and words reflect your thoughts and your values.
Treat all with dignity and courtesy by listening, empathizing, and valuing opinions and perspectives. Treat others fairly and equitably. Our actions and words support a healthy, civil, and positive environment. Harassment in any form is unacceptable. Communication that is consistent, accurate and complete will build public and organizational trust.
Present the best possible professional appearance in self, apparatus, equipment, and station. It generates pride and confidence. Obtaining, maintaining, and enhancing personal knowledge, skills and abilities to ensure the delivery of the highest quality service at all times.
Continuous regard for the welfare of self and others through commitment and compliance with department orders and safety standards.
Support continuous improvement and demonstrate a civic entrepreneurial attitude by generating new ideas, advancing best practices and effectively operating as a team. Share knowledge by serving as a mentor.
Gregory DeYoung, Chief/Director